ITIL TRAINING
Premier IT has delivered numerous ITIL courses to a wide variety of healthcare staff from trusts in the London Cluster. ITIL is the only consistent and comprehensive documentation of best practice for IT Service Management.
Developed by OGC (Office of Government Commerce) and used by many hundreds of organisations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme and international user group. ITIL is intended to assist organisations to develop a framework for IT Service Management. Worldwide, ITIL is the most widely used best practice for IT Service Management.
IT Service Management is a focus on the people, processes and technology issues that IT organisations face. ITIL courses are intended for IT Directors, IT Managers and chief information officers, or those aspiring to one of these positions in any public, private or not for profit organisation.
There are three levels of certification in the ITIL qualification scheme.
Premier IT hosts ITIL training and the exams in central London as follows:
This 3 day course is designed to provide a foundation level
of knowledge in IT Service Management and is aimed at all personnel who wish to
become familiar with the best practices for IT Service Management, as defined
in the IT Infrastructure Library (ITIL). The Foundation Certificate in
particular enables people to understand the terminology used within ITIL. For course dates please click on the link above.
Course Fee:
£895 per delegate
Practitioner's Certificate
These 3 day courses are aimed at those who are responsible
within their organisation for designing specific processes within the IT
Service Management discipline, and performing the activities that belong to
those processes. The Practitioner's Certificates focus on the depth of
understanding and application of those subjects, treating each subject as a
specialism. For course dates please click on the relevant course title.
Course Titles
and Fees:
- ITIL Change Management Practitioner
- £945 per delegate
- ITIL Configuration Management Practitioner
- £945 per delegate
- ITIL Problem Management Practitioner
- £1050 per delegate
- ITIL Release Management Practitioner
- £945 per delegate
- ITIL Service Desk and Incident Practitioner
- £945 per delegate
- ITIL Service Level Management Practitioner
- £945 per delegate
Manager's Certificate
The Manager's Certificate is aimed at those who need to
demonstrate a capability for managing ITIL-based solutions across the breadth
of the Service Management subjects. For course dates please click on the relevant course title.
- ITIL Service Delivery
- £1595 per
delegate
- ITIL Service Support
- £1595 per delegate
ITIL accreditation demonstrates that an individual has met the standards in Service Management as set by an examination certification board comprising representatives from OGC, itSMF and the Examination Institutes.
For further information regarding ITIL courses for NHS Healthcare organisations, course outlines, dates and prices please contact us on 020 7837 2690 or email Jane Bodley-Scott.