Microsoft Office Helpdesk

Are your staff:

struggling with Microsoft Office functionality?
too busy to attend a training course?
flooding your IT department with support calls for Office applications?

Premier IT's Office Helpdesk training service can solve these issues.

What is it?

Office Helpdesk is a support tool for your staff. It gives them real-time access to our team of Microsoft Certified Application Specialists, who can provide instant responses to their queries.

The service offers:

direct access to a Microsoft Certified Trainer
telephone and email support
live remote screen-sharing
coverage of ALL Microsoft Office applications
support at all levels, from basic through to VBA
regular and on-demand reports

Learn WHAT you need to know, WHEN you need to know

We recognise that it is not always cost effective to send staff members on Instructor-led training courses. Sometimes they just need to know how to perform a single task, or resolve a single query.

Premier IT's Office Helpdesk can help your staff resolve these issues quickly, right from their desk. Our helpdesk team of Microsoft Certified Trainers will:

find the answer to your user's query
explain the solution to them fully
demonstrate using live remote screen-sharing

Using our team of fully accredited Microsoft Certified Trainers will ensure that your staff have all the application support they need, and can allow your own IT department to focus on more prominent and strategic issues for your organisation.

Premier IT is an experienced provider of a wide variety of learning solutions, from Instructor-led training through to bespoke e-Learning programmes.

Microsoft Office Helpdesk

What is it?

Learn WHAT you need to know, WHEN you need to know

Would you like to learn more?

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